FAQ

Answers to the most frequently asked questions about Unboared.

Setup & How It Works


2 minutes. Plug your computer into a TV via HDMI, open Chrome at console.unboared.com, and you're ready to go.

No. Unboared runs entirely in the web browser. There's nothing to download or install — not for you, not for your customers. Just open Chrome, go to console.unboared.com, and you're set.

A laptop (or desktop) with a modern web browser, an HDMI cable, and a TV. That's it. Optionally, an external speaker for better sound.

No. Players scan the QR code with their phone camera and play directly in the browser. No app, no account, no sign-up needed.

Your computer needs an internet connection (WiFi or Ethernet). Players need internet on their phones (your venue's WiFi or their own mobile data). A stable WiFi connection is recommended for the best experience.

Games


Most games support unlimited simultaneous players. Some action games like Bomber Kitten are capped at 20 players to keep the experience optimal. For large events (100+ players), the Quiz & Trivia games (GeoLoc, Unblind Test, P'tit Bac, UnQuizz) work best.

No. The Unblind Test features a large music catalog organized by themes (Pop, Rock, Hip Hop, 80s, French songs...). Songs vary with each game, and you can switch themes to keep things fresh. Your regulars won't hear the same tracks every time.

Yes. Select international music themes (Pop, Rock, Hip Hop, Electro...) rather than "French songs" to get tracks your English-speaking audience will recognize.

Yes. You can create your own quizzes with UnQuizz, choose music themes for the Blind Test, adjust the number of rounds in P'tit Bac, and much more. Each customizable game has a settings button at launch.

Games are currently available in French and English. More languages will be added soon.

About 5 minutes on average. Rounds are intentionally short so players can quickly try again and keep the energy going.

No, you (the host) control which game is played from the computer. Players only see the current game on their phone.

Subscription & Pricing


49 EUR per month (taxes included), with no commitment. All games and features are included (statistics, email collection, game customization). You can cancel anytime.

No, none at all. It's a monthly subscription you can cancel anytime. No minimum contract period.

You get 14 days to try Unboared for free with full access to all games and features. You'll only be charged after the 14 days if you choose to continue.

Yes. Since there's no commitment, you can subscribe for your busy season (summer, winter...) and cancel when you don't need it. You can re-subscribe whenever your season starts again.

From your account on console.unboared.com/account, click "Manage my subscription." You'll be taken to your subscription management page where you can cancel in a few clicks. You can also email us at contact@unboared.com.

If the "Manage my subscription" link doesn't open, try a different browser or contact us directly by email. We'll handle your request promptly.

Your invoices are available from your subscription management page (via "Manage my subscription" on console.unboared.com/account). If you can't access it, email us at contact@unboared.com and we'll send them to you.

Unboared uses short music excerpts for the Blind Test. As with any music played in a public venue, we recommend checking your obligations with your local music rights organization (SACEM in France, PRS in the UK, etc.). Most venues already have a license for their regular background music.

Technical Issues


Check your internet connection, ask the player to try with their mobile data, and make sure they're not in private/incognito browsing mode (especially on Safari/iPhone). See our troubleshooting guide for more details.

After several consecutive games, the sound may stop playing. The fix: close and restart your entire browser (not just the tab). Also try clicking anywhere on the game page — browsers sometimes block automatic audio until there's a user interaction.

They need to refresh their browser page or re-scan the QR code. See our troubleshooting guide for details.

Support


By email at contact@unboared.com. We typically respond within 24 hours.